first mindset.
KEY RESPONSIBILITIES:
Handle inbound & outbound customer calls
Resolve customer queries and complaints efficiently
Provide accurate information about services/products
Maintain proper records of customer interactions
Follow up with customers for issue resolution
Coordinate with internal teams when required
Requirements:
Graduate / MBA Freshers can apply
Positive communication skills in Hindi (Basic English required)
Comfortable with voice process
Basic computer knowledge
Strong problem-solving skill
Job Details:
Shift: Day Shift
Process: Domestic Voice
Working Days: 6 Days (1 Weekly Off)
Mode: Work From Office
Job Types: Full time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
Perks:
Paid sick time
Paid time off
Provident Fund
Education:
Bachelor's (required)
Work Location: In person
📌 Customer Support Associate Pune
🏢 Nikita
📍 Pune