Responsibilities
Team Management & Training
Recruit, train, and develop a high-performing collections team across multiple locations.
Ensure team adherence to standard operating procedures and compliance protocols.

Operations & Process Compliance
Monitor daily collection activities and track cash flow, delay in cash deposition, and adherence to process.
Maintain audit readiness by ensuring all documentation and actions are compliant and traceable.
Identify and report any fraudulent practices by agencies or individual agents.

Strategy Execution
Implement area-level collection strategies to improve recovery and reduce delinquency.
Drive cost-effective collection practices while maintaining portfolio health.




Recommend agency terminations based on performance evaluation.

Portfolio & Risk Management
Ensure productive recovery from DCC (Delinquency Control Cell) and micro-markets.
Oversee timely disposal/sale of repossessed vehicles to manage loss lines.
Coordinate with legal teams for execution of repossession orders and legal recovery processes.

Cross-functional Collaboration
Collaborate with local sales and credit teams to improve sourcing quality and customer selection.
Maintain relationships with internal stakeholders and external partners to support recovery goals.

📌 Area Debt Recovery Manager Bengaluru
🏢 tvs credit services
📍 Bengaluru