Job DescriptionWe are looking for a Chief Technology Officer to own retail, omnichannel, and digital commerce technology — building the platforms and customer experience that will carry the brand through 4x store growth.
nPosition: Chief Technology Officer
nExperience: 15+ years
nLocation: Mumbai
nTHE ROLE
nThis is a builder's mandate, not a maintainer's role.
nYou will spend the first 6–8 months hands-on — doing the groundwork yourself before scaling a team — as you help transition a founder-led culture into a professionally managed one, while preserving the trust and values built over eight decades.
nKEY RESPONSIBILITIES
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Define and own the retail and digital commerce technology roadmap to support scaling from 12 to 51 storesn
Select and implement POS and store-management systems that scale across a rapidly growing networkn
Build or upgrade the e-commerce platform and mobile app for a seamless omnichannel journeyn
Implement CRM and loyalty systems suited to a high-trust, high-value jewellery brandn




Build commerce data infrastructure and analytics to support merchandising and expansion decisionsn
Partner with the Head of IT on integration with core ERP, infrastructure, and cybersecurityn
Build and lead the retail/commerce technology team from the ground upn
Champion technology adoption and digital transformation across a founder-led organisationn

nWHAT WE'RE LOOKING FOR
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12+ years of progressive technology leadership experience, with 3–5+ years in a CTO/VP Technology (Retail/Commerce) rolen
Proven experience building retail or e-commerce technology platforms from scratchn
Experience in retail, e-commerce, luxury, or multi-location consumer businesses; jewellery sector exposure a plusn
Track record supporting rapid, multi-location scale-up (store network expansion)n
Hands-on, execution-first mindset with the patience to operate in a founder-led workplacen
Graduate degree required; Master's/MBA preferr

📌 Chief Technology Officer Raigarh (India)
🏢 Leadership Tilt
📍 India