Job Summary

Key Responsibilities
Provide chat-based support to international e-commerce sellers.
Handle customer inquiries and resolve issues within defined service standards.
Assist sellers with account-related concerns, order management, and operational queries.
Ensure accurate and timely resolution of customer issues.
Maintain a high level of customer satisfaction through effective communication.
Follow company policies, processes, and quality standards while handling customer interactions.

Eligibility Criteria
Minimum 1 year of experience in an International Voice and Chat Process.
Seller Support experience is mandatory.
Excellent written and verbal communication skills.
Robust customer service and problem-solving abilities.
Positive interpersonal and communication skills.





Position Details
Designation: Customer Support Executive
Process: International Chat - E-commerce Seller Support
Location: Jaipur (Work from Office)
Salary: Up to ₹35,000 CTC per month
Working Days: 5.5 Days per Week
Shift: Rotational Shifts
Transportation: Company-provided cab facility in Odd hours

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:
Health insurance
Provident Fund

Education:
Higher Secondary(12th Pass) (required)

Experience:
Customer support: 1 year (required)

Language:
English (required)

Work Location: In person

📌 Customer Care Executive Jaipur (India)
🏢 Skycom Jobs
📍 India