12 Sep
|
THR Consultants
|
Gurugram
12 Sep
THR Consultants
Gurugram
As a Sales Associate, your primary responsibility will be to engage with customers through different communication channels voice (inbound/outbound), chat, email, and regional language support depending on the specific client and assigned process. You will play a key role in promoting products or services, generating leads, and ensuring a high level of customer satisfaction.
Key Responsibilities
Handle outbound, inbound, regional, email, or chat-based processes as per client assignment.
Contact potential customers and present products or services professionally.
Follow approved scripts and sales guidelines to overcome objections and close sales.
Maintain accurate records of customer interactions, sales, and leads in CRM tools.
Meet daily, weekly, and monthly sales targets.
Deliver excellent customer service and resolve inquiries effectively.
Stay updated on assigned client offerings, product knowledge, and market trends.
Share feedback and best practices with the team to support collective performance.
Adhere to all company policies and client compliance standards.
Candidate Profile
Skills Required:
Robust communication skills in English; regional language proficiency is a plus.
Effective sales, negotiation, and interpersonal skills.
Valuable understanding of customer needs and the ability to provide appropriate solutions.
Familiarity with computers and CRM systems.
Goal-oriented mindset and ability to thrive in a target-driven environment.
Positive attitude and team spirit.
Flexibility to work across different shifts and adapt to changing client requirements.
Qualifications:
Open to Undergraduates, Graduates, Postgraduates, MBAs, and B.Tech candidates.
Freshers and experienced specialists are encouraged to apply.
Prior experience in tele-sales or customer support will be considered an added advantage.
Job Overview
Position: Sales Associates
Location: Noida / Gurugram
Compensation: 1.50 LPA 4.50 LPA (Based on experience,
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