Job DescriptionWalk-In Drive at TCS Gandhinagar hiring for Network Engineer!

NRole: Network Engineer

NSkill: Networking knowledge / Telecom knowledge

NExperience: 1 year to 5 years

NJob Location: Gandhinagar

NShift: 24x7 shifts

NInterview Date: 12th Sep 2026, Saturday

NEntry Time: 10:00 AM to 12:30 PM

NInterview Location: Tata Consultancy Services Ltd, Garima Park, IT/ITES SEZ, DA IICT Road, Infocity, Gandhinagar, Gujarat

NThings to carry for interview:

N

n
- Candidates must carry a copy of their updated resume
N
- It is mandatory to submit a valid copy of TCS application form during the drive
N
- Please carry 2 Photocopies of original Aadhar or PAN card
N
- Candidates must carry apassport size photo
N

nEducation:

N

n
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
N
- Full-time graduation with CCNA Certified
N
- Must have completed 15 years of regular education
N

nMust Have Skills:

N

n
- Positive Communication and interpersonal skills
N
- Experience in last mileaccess network and network elements routers
N
- Good understanding of telecom processes
N
- Basic understanding of telecom technologies such FTTB FTTN VDSL Copper
N

nGPON etc.

n

N
- Exposure of working on Provisioning configuration of Telecom services
N
- Readiness to work in shifts
N
- Experience in the design, configuration and telecom systems, hardware and
N

nsoftware applications.

N

n
- Understanding of switching systems, cabling and fiber optics.
N
- Knowledge of network topology
N
- Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added
N

nadvantage

n

N
- LAN, WAN, WLAN infrastructures
N
- Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
N
- ATM, MPLS,



Frame Relay,and Metro Ethernet
N

nGood To Have Skills:

N- Perform configuration, turn-up and testing of managed services equipment

Nfor day 1 (Service Delivery) customer installations and day 2 (Service

NAssurance) support of existing customers.

N- Work with off-net providers to troubleshoot connectivity issues with

Ncircuits or vendor supplied Customer Premises Equipment (CPE).

N- Use various software systems and applications to effectively troubleshoot

Nissues and equipment relating to underlying network connectivity, as well

Nas to identify configuration and other related issues with managed services

Nequipment.

n

n
- Train and mentor supported teams.
N
- Collaborate with and foster relationships with internal and external
N

ncustomers

nProcess Specific Responsibilities:

NNetworking knowledge / Telecom knowledge with CCNA certified. Basic understanding of telecom technologies such FTTB, FTTN, VDSL Copper

NGPON.

nKey Responsibilities:

N

n
- Handle customer enquiries through Voice, Email, and Chat channels
N
- Resolve customer issuesaccurately and efficiently within defined timelines
N
- Deliver high levels of customer satisfaction and First Contact Resolution (FCR)
N
- Manage customer complaints and escalations with complete ownership
N
- Maintain accurate records of customer interactions in internal systems
N
- Meet quality, productivity,



compliance, and customer experience targets
N
- Work directly with customers while adhering to project timelines and SLAs
N
- Follow Agile ways of working and support continuous improvement initiatives
N
- Collaborate with internal teams to ensure prompt issue resolution
N
- Ensure adherence to organizational policies and customer service standards
N

nEducation:

N

n
- Bachelor's Degreewith CCNA Certification
N
- Minimum 15 years of regular education
N

nTechnical Skills:

N- Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added

Nadvantage

n

n
- LAN, WAN, WLAN infrastructures
N
- Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
N
- ATM, MPLS, Frame Relay,and Metro Ethernet
N
- Understanding of switching systems, cabling and fiber optics
N
- Basic understanding of telecom technologies such FTTB FTTN VDSL Copper
N

nGPON etc.

nSoft Skills:

N- Use various software systems and applications to effectively troubleshoot

Nissues and equipment relating to underlying network connectivity, as well

Nas to identify configuration and other related issues with managed services

Nequipment.

n- Collaborate with and foster relationships with internal and external

Ncustomers.

n- Perform configuration, turn-up and testing of managed services equipment

Nfor day 1 (Service Delivery) customer installations and day 2 (Service

NAssurance) support of existing customers.

NPreferred Qualifications:

N

n
- 1-5 years of experience in Networking or Telecom
N
- CCNA Certified
n
- Prior experience in Network and Telecom Domain
N
- Exposure to customer satisfaction and quality metrics
N

📌 Hiring: Network Engineer (Odhav)
🏢 Tata Consultancy Services
📍 Odhav