Key Responsibilities
Support the design, execution, and tracking of key programs and initiatives across the CSM MM portfolio (e.g., onboarding workflows, merchant re-engagement programs, PPC frameworks).
Collaborate with cross-functional teams (e.g., Product, Sales, Analytics) to collect data, gather inputs, and prepare insightful reports for leadership.
Create dashboards, trackers, and documentation that help improve visibility and accountability across ongoing initiatives.
Identify bottlenecks, process gaps, and operational inefficiencies and propose structured solutions.
Assist in planning and coordination of internal reviews, OKR tracking, and merchant success frameworks.
Help organize merchant NPS feedback loops and create summaries for actionable insights.

What We re Looking For
Solid interest in Customer Success, Strategy, and Program Management within a rapid-paced, high-growth tech workplace.
Excellent communication, documentation, and stakeholder management skills.
Proficiency in Google Sheets, Slides, and basic project tracking tools
A proactive attitude, structured thinking, and ability to manage multiple moving pieces with attention to detail.

📌 Intern Program Management Bengaluru (India)
🏢 Razorpay
📍 India