Position: IT Administrator

Department: Information Technology (IT)
Location: Kochi
Employment Type: Full time
Reports To: Operations Manager / Management

Job Summary

YESTE Migration & Education Consulting Pvt. Ltd. is seeking a proactive and technically skilled IT Administrator to oversee the company's IT infrastructure, provide end-user support, maintain system security, and ensure uninterrupted technology operations across all departments.

Key Responsibilities

IT Infrastructure Management
Install, configure, and maintain desktops, laptops, printers, scanners, biometric devices, and other IT equipment.
Ensure optimal performance of all office hardware and software.
Monitor system health and proactively resolve technical issues.
Maintain asset inventory and IT documentation.
Plan and recommend hardware upgrades and replacements.

Network Administration
Manage LAN, Wi-Fi, routers, switches, firewalls, and internet connectivity.
Monitor network performance and security.
Troubleshoot connectivity and bandwidth issues.




Coordinate with Internet Service Providers (ISPs) for issue resolution.
Ensure uninterrupted network availability.

User Support (Helpdesk)
Provide first-level and second-level technical support to employees.
Support onboarding and offboarding of employees from an IT perspective.
Maintain service logs and incident records.
Ensure timely resolution of user-reported issues.

Zoho Administration
Troubleshoot user access issues.
Coordinate with Zoho support for technical escalations.
Assist departments with system setup and optimization.
Manage Microsoft 365 or Google Workspace user accounts.
Create and deactivate user accounts.

Information Security
Implement IT security policies and best practices.
Ensure endpoint protection and antivirus updates.
Monitor unauthorized access attempts.
Manage password policies and user permissions.
Ensure regular software updates and security patches.
Promote cybersecuri

📌 It Admin Kochi
🏢 YESTE Migration and Education Consulting
📍 Kochi