JOB DESCRIPTION

Join JPMorganChase Commercial and Investment Banking and help power data-driven decisions at scale. In GBDH Operations, you'll collaborate with global finance, operations, and technology partners to deliver reliable data and stronger client outcomes. This role offers hands-on ownership, continuous improvement work, and real impact across a broad platform.

Job Summary
As an Operations Associate in Global Banking Data Hub (GBDH) Operations within Commercial and Investment Banking, you ensure timely, accurate, and controlled data quality processes on the AWS platform. You partner with global stakeholders to identify root causes, remediate issues, and improve operational cycles through disciplined execution. You maintain transparent tracking and communications to support delivery, reporting, and strategic priorities.

Job Responsibilities
Partner with global teams to deliver timely, high-quality data to finance, operations, and technology functions
Maintain Jira tracking in line with control standards to enable transparent status reporting




Build robust partnerships across business, finance, operations, and technology stakeholders globally
Communicate proactively across geographies on impacts, risks, dependencies, and deliverables
Identify data quality and processing breaks and drive issue triage to resolution
Analyze root causes and document outcomes to reduce repeat defects and improve controls
Improve continually by proposing and executing process enhancements across daily operations
Detect production bugs and coordinate remediation with stakeholders, Ops, and technology teams
Execute testing for recent functional releases to strengthen the operations cycle and data outcomes
Monitor operational runbooks and ensure consistent adherence to operating model expectations
Escalate promptly when risks or blockers threaten timelines, data integrity, or stakeholder commitments

Required qualifications, capabilities and skills
Hold a BS/BA degre

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