Job description
To ensure customer centric approach by engagement with Customers and Distributors and to be responsible for achieving customer satisfaction.
Generating MIS reports on a weekly and monthly basis (sales report etc) Also provide inputs for reporting from time to time.
Ensure effective and accurate handling of customer orders / schedules and distributor queries based on the contract entered in the system.
Ensure effective order management through designed tool.
Monitor the progress and ensure complete execution of the order till delivery to customer.
Coordinate with supply chain planner (domestic & overseas) as and when required for timely delivery of material and to ensure no line stoppage at customer end.
Support Key
📌 Customer Service Representative Pune
🏢 SKF
📍 Pune
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