Job Overview
We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have robust command of the English language and at least 6 months of international process experience.
Key Responsibilities
Provide chat-based tech support to international clients.
Resolve customer issues professionally and in a timely manner.
Maintain high accuracy and customer satisfaction levels.
Communicate clearly and effectively in English.
Collaborate with internal teams to escalate and resolve issues as needed.

Qualifications & Experience
Education: Graduate in any field; undergraduates are also eligible.
Experience: Minimum 6 months of experience in an Technical process.
Skills: Excellent written communication and English fluency required.

Work Schedule & Shifts
5 Days Working
Rotational Shifts
Rotational Weekly Offs

Salary & Advantages
CTC: 25,000-31,000 per month
Perks: Both side cabs provided

📌 Hiring Chat Support Executive For International Tech Support Process Gurugram
🏢 THR Consultants
📍 Gurugram