Job description
Role Overview:
We are seeking a seasoned skilled with 15+ years of experience in RCM operations. The
Associate Director will be responsible for overseeing large-scale operations, driving strategic
initiatives, enhancing client partnerships, and leading high-performing teams to achieve operational excellence.
Key Responsibilities:
Lead and manage end-to-end RCM operations for US healthcare clients.
Drive strategic initiatives to improve efficiency and reduce operational costs.
Ensure delivery excellence, quality, and compliance with client requirements.
Build and maintain solid client relationships, ensuring SLAs and KPIs are consistently met.
Mentor, coach, and develop managers and senior leaders within the team.




Collaborate with senior leadership to align operational goals with business objectives.

Key Skills & Competencies:
In-depth knowledge of US healthcare RCM processes and regulations.
Proven experience in managing large-scale operations (500+ FTEs preferred).
Robust client engagement, stakeholder management, and communication skills.
Expertise across AR, billing, collections, denial management, and compliance.
Track record of driving process improvement and implementing best practices.
Exceptional leadership, strategic thinking, and decision-making capabilities.

📌 Associate Director Thiruvananthapuram
🏢 Prochant
📍 Thiruvananthapuram