Key Responsibilities:
Claims Processing and Resolution:
• Oversee end-to-end claims validation, approval, and settlement processes.
• Ensure claims related to stock returns, pricing errors, incentives, and disputes are
addressed efficiently.
• Implement robust reconciliation mechanisms to minimize financial losses and
discrepancies.
• Drive automation in claims processing using ERP (SAP, Oracle, Tally, etc.).
Stakeholder Coordination and Dispute Management:
• Collaborate with sales, supply chain, finance, and legal teams to ensure smooth
claim resolution.
• Address high-value disputes and critical escalations from distributors, hospitals, and
trade partners.
• Work closely with vendors and internal audit teams to improve claim validation
accuracy.
Reporting and Process Optimization:
• Monitor claims trends, aging analysis, and settlement TATs to identify process
gaps.




• Develop and present MIS reports on claims exposure, financial impact, and
outstanding liabilities.
• Implement cost-saving measures and improve working capital efficiency through
effective claim handling.
Key Skills and Competencies:
Expertise in Pharma Claims and Commercial Finance (Sales Returns, Trade Discounts,
Expiry & Damage Claims)
Robust Analytical and Problem-Solving Skills for resolving disputes and optimizing
claims processes
Proficiency in ERP and Finance Systems (SAP, Tally, Oracle, or similar)
Understanding of GST, TDS, and Pharma Regulatory Requirements
Leadership and Stakeholder Management to coordinate across multiple teams
Process Automation and Data-Driven Decision Making
Very Positive Excel Skills

📌 Claims Manager Bengaluru
🏢 Thyrocare
📍 Bengaluru