Confidential Kotak Mahindra Bank Limited
Role: Database Administrator (24x7)
Reporting to: Head – Database admin
Role & Responsibilities:
Managing and monitoring of all the Oracle, Sybase, Ms-Sql, MySQL, Mongo and
Db2 databases, Management of all SRs, PMRs and calls.
Project initiation and execution as per business requirement
Data replication with minimum lag at DR site; Keeping DR databases up to date
Performance tuning of the databases
Ensuring that all the databases backup taken and health check maintained
Database hardening and version upgrade.
Vendor management for handling database problem/escalation/application
support
Reporting Structure: who is reporting to you
Outsourced DBAs (Oracle, Sybase, MySQL, Ms-Sql, Db2, Application dba, RAC
Admin, Bangalore DBA Team and Oracle ACS Support.)
Interfaces: whom do you interact daily with
Database administrators
Unix system administrators
Windows system administrators
Storage administrators
IT operation team
IT Projects Team
Application Support Teams
Application vendor teams




Respective Project Managers
End Users
DRM Team
12 RTB (Run the Bank) Support Team
13 Cloud Support Teams.
Key Performance Indicators (KPIs) :
S/N
Key performance Indicator*
Performance Measures
Weightage
1
99.5% uptime for all the Oracle, Sybase, MySQL, Ms-Sql, Mongo and Db2 databases.
Downtime/outage reporting - daily & monthly reports
30
2
Ensure 100% backup for all the databases, Designing appropriate Database backup
policy
Daily report, Successful restorations (periodic/as per business requirement) –
monthly report
20
Continuous monitoring of the databases and its consistency, SR management,
Database fine tuning to enhance performance
Daily checklist, Standby status report, Release of production and report
databases. Performance report (hit ratios)
20
Database management and support within budgeted cost
Cost saving. Review of billing details
10
5
Security. Audit and ISO recommenda

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