Job DescriptionPosition Title: Associate - Student Support Operations

NBusiness Unit: WP International

NExperience: 1+ yrs

NLocation: Marol, Mumbai

NShift Timing: 12:30 PM to 9:30 PM (Mon to Sat)

NAbout the Role

nWeare seeking a Associate - Student Support Operations/Program Coordinator to support the smooth execution and management of programs across multiple stakeholders. The ideal candidate will have strong analytical abilities, excellent communication skills, and a proactive approach to problem-solving. This role requires close collaboration with internal teams, learners, and external partners to ensure seamless program operations and learner experience.

NKey Responsibilities

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- Assist in end-to-end program execution, including scheduling, tracking, and reporting.
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- Coordinate with internal teams, faculty, and external partners to ensure timely delivery of program milestones.
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- Manage learner onboarding, communication,



and engagement throughout the program lifecycle.
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- Collect, analyze, and interpret program-related data to identify trends, gaps, and opportunities for improvement.
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- Act as a primary point of contact for learners and stakeholders, addressing queries promptly.
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nRequirements

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- Bachelor's degree
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- 1–2 years of experience in program coordination, operations, or a similar role
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- Strong analytical skills with proficiency in MS Excel, and basic data interpretation.
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- Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders.
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- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
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- Ability to work in a quick-paced environment with minimal supervision.
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📌 Hiring: Associate - Student Support Operations | Bu: Wp International (Alibag)
🏢 upGrad International
📍 Alibag