JD- Customer Service Associate (Insurance)

What would be the roles and responsibilities
Assisting customers in the sale of a range of financial products on call.
Providing complete information about the product to the customer.
Solving all product or service related issues of the customers via calls & emails.
Reaching productivity that meets job standards, while working with speed and accuracy.
Meeting and exceeding SLA targets as assigned periodically.
Ability to learn about products and services and describe/explain them to prospects.
Understanding customer requirements and closing sales.
Responding in a timely and effective manner to all internal communication.

What we are looking for in a candidate
Should be Confident & Energetic.
Should have a bent towards Customer Satisfaction.




Excellent interpersonal and listening skills
Should be productive in converting customer interest into sales.
Valuable negotiation skills.
Team Player
Quick learner, creative and achiever.
Passionate about work output

Desired Skills and Experience-
SSC or higher education.
Minimum 6 month call center experience . (preferred from Insurance background)
Ability to communicate effectively in Hindi & English language.
Basic computer skills.

Work Location- Noida (Work from Office)

Shift Timings - 9AM-6PM

12PM-9PM

Working Days - 6 Days working (1 Roster off)

Training-

7 Days Training + 3 OJT

📌 Cst Noida
🏢 Paytm Insurance Broking Pvt
📍 Noida