Job Title: Head of Production Investment Protection Service Pole- ISPL

Department: Production – IPS

Position Purpose: The candidate will manage the Production Investment Protection Services (IPS) pole based in ISPL, which will include four business lines, viz. Asset Management, Wealth Management, Cardiff (Insurance arm of BNPP), and Real Estate divisions. These teams deliver critical functions, including APS, DevOps, SRE, AI Engineering for Production, Automation and Tooling, and Service Management. The responsibilities include the accountability for all aspects of delivery, people growth and development, stakeholder management of each of the CTOs of the business line and IPS Production Global Pole management and related transformation programs at both the individual business line and pole levels. The structure will include a team of 250 colleagues, with four leads of the each of the business lines and reporting to CTO of ISPL locally, and functionally to Global Pole head of IPS.

Responsibilities

Strategic Transformation:



Direct the execution of transformation programmes within ISPL, driving change at both the business line and pole levels.
Stakeholder Partnership: Act as a strategic partner to Business Line CTOs and their direct reports, architecting and implementing ISPL-driven solutions to resolve complex operational challenges. Work with ISPL CTO to execute the various initiatives and transformation for the betterment of the pole and division.
Executive Support: Provide strategic counsel and resource stewardship to the IPS Pole CTO to advance key programmes and initiatives.
Leadership Stewardship: Cultivate a high-performance culture by mentoring your management team in accountability, ownership, and empathetic leadership, cascading these standards throughout the Team Leader layer.
Service Excellence: Guarantee that delivery and performance across all business lines strictly adhere to Service Level Agreements (SLAs).
Stakeholder Trust & Relationship Manageme

📌 Director Head Of Production For Investment Protection Services It Ispl Chennai
🏢 BNP Paribas
📍 Chennai