Job description

Assists the Guest Relationship Manager in administering front office functions.
Front office areas include and Guest Services/Front Desk & Security.
Position directs and works with managers and employees to carry out procedures ensuring an productive check in and check out process.
Ensures guest maximizes the facial performance of the department.
Supporting Manager of Front Desk - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound facial and demonstrates honesty/integrity.
- Encourages and builds mutual trust, respect, and cooperation among team members.
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Ensuring Exceptional Customer Service- Provides services that are above and beyond for customer satisfaction and retention.
Manage dining booking and keep update on daily basis.

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Guest Relationship Executive Nandanam (India)
🏢 Madras Culinary
📍 India