Front Office Staff – JB Rainwater Harvesting

Company: JB Rainwater Harvesting
Location: Kochi, Kerala
Employment Type: Full-time

Job Description

JB Rainwater Harvesting is looking for a friendly, organized, and responsible Front Office Staff to manage our reception and day-to-day office coordination. The ideal candidate should have valuable communication skills, basic computer knowledge, and the ability to interact professionally with customers, visitors, and team members.

Key Responsibilities
Manage front-office operations and attend to visitors and customers.
Answer and respond to incoming phone calls, WhatsApp messages, and enquiries.
Handle customer enquiries related to rainwater harvesting, water management, and company services.
Coordinate customer appointments, site visits, and technician schedules.
Maintain customer records, enquiries, quotations, invoices, and other office documents.
Coordinate with the management, technical team, and field staff.
Follow up with customers regarding enquiries, quotations, payments, and scheduled work.
Assist with basic office administration and data entry.




Maintain a professional and welcoming office environment.
Support the management team in daily administrative activities.

Requirements
Positive communication skills in Malayalam and English.
Basic knowledge of MS Office, Google Workspace, WhatsApp, email, and internet usage.
Positive organizational and customer-handling skills.
Positive attitude and willingness to learn.
Previous experience in front office, customer service, administration, or sales coordination is preferred.
Freshers with good communication and computer skills may also apply.

Preferred Qualities
Polite and confident personality.
Valuable telephone etiquette.
Ability to multitask and prioritize work.
Responsible, punctual, and organized.
Interest in environmental sustainability, water conservation, and rainwater harvesting will be an advantage.

Salary: Based on experience and skills.

Pay: ₹8,672.83 - ₹25,300.49 per week

Advantages:
Cell phone reimbursement

Work Location: In person

📌 Front Desk Staff Kochi
🏢 JB Group
📍 Kochi