12 Sep
|
Compucare India Private
|
Vadodara
12 Sep
Compucare India Private
Vadodara
Job Summary:
The Account Manager will manage customer accounts for Tempus Central, handling end-to end sales coordination, customer engagement, requirement documentation, pricing discussions, sales closure, invoicing, renewals, and post-sales follow-ups. The role requires close coordination with internal teams to ensure smooth implementation, effective support, timely payments, and account growth.
Key Responsibilities:
Manage customer accounts and maintain robust customer relationships.
Understand customer requirements and coordinate with internal teams for suitable solutions.
Handle quotations, pricing discussions, product demos, and sales follow-ups until closure.
Coordinate with CS, Support, Product, and Implementation teams for smooth onboarding and service delivery.
Conduct customer and market visits to strengthen relationships and identify business prospects.
Coordinate invoicing, billing, and timely payment follow-ups.
Manage customer renewals and renewal-related follow-ups.
Identify and drive upselling and cross-selling opportunities within existing accounts.
Handle reference-based sales opportunities and account expansion.
Maintain accurate customer, sales, and commercial records.
Address customer concerns through effective internal coordination and timely follow-up.
Contribute to customer retention and overall account growth.
Qualifications & Skills:
Bachelor’s degree in Business, Management, IT, or a related field.
3+ years of experience in Account Management, Sales, or a customer-facing role.
IT / SaaS / Software industry experience preferred.
Strong communication, negotiation, coordination, and follow-up skills.
Valuable understanding of quotations, pricing, invoicing, renewals, and sales processes.
Strong customer relationship and problem-solving skills.
Willingness to travel for customer meetings when required.
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹40,000.00 per month
Benefits:
Leave encashment
Provident Fund
Experience:
SaaS: 1 year (Required)
B2B sales: 1 year (Required)
Work Location: In person
📌 Account Manager Tempus Central Vadodara
🏢 Compucare India Private
📍 Vadodara