Post : Receptionist

Department: Administration / Front Office

Location : Thrissur

Job Summary

We are looking for a friendly, skilled, and well-organized Receptionist to manage the front desk and provide excellent customer service. The Receptionist will be responsible for welcoming visitors, handling calls and correspondence, coordinating appointments, and supporting day-to-day administrative activities.

Key Responsibilities
Welcome and greet visitors, clients, and guests in a professional and courteous manner.
Answer, screen, and transfer incoming telephone calls.
Manage the reception area and ensure it is clean and presentable.
Handle incoming and outgoing emails, courier services, and correspondence.
Schedule and coordinate appointments and meetings.
Maintain visitor records and issue visitor passes where required.
Receive and direct visitors to the appropriate person or department.
Maintain office supplies and coordinate with relevant departments for replenishment.
Provide basic administrative and clerical support to the office team.
Maintain accurate records, files, and registers.




Handle customer inquiries and provide appropriate information or assistance.
Coordinate with housekeeping, security, maintenance, and other support teams when required.
Perform any other duties assigned by the management.

Required Qualifications
Bachelor's degree or Diploma in any relevant field.
Previous experience in reception, front office, customer service, or administration is preferred.
Valuable communication and interpersonal skills.
Proficiency in MS Office, email, and basic computer applications.
Good command of English; knowledge of additional languages will be an advantage.
Skilled appearance and positive attitude.

Key Skills
Excellent verbal and written communication.
Customer-service oriented.
Good organizational and time-management skills.
Ability to multitask and prioritize responsibilities.
Pleasant and confident personality.
Problem-solving and coordination skills.
Ability to work independently as well as part of a team.

Work Location: In person

📌 Receptionist Thrissur
🏢 catalyst education
📍 Thrissur