12 Sep
|
Neobyt Fintech Private
|
India
12 Sep
Neobyt Fintech Private
India
Handle customer queries through phone calls, emails, chat, and other communication channels.
Understand customer concerns and provide appropriate solutions in a timely manner.
Resolve customer complaints professionally and courteously.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure their issues are resolved satisfactorily.
Provide information about products, services, orders, policies, and procedures.
Coordinate with internal departments to resolve customer-related issues.
Escalate complex or unresolved concerns to the appropriate team or supervisor.
Maintain a high level of customer satisfaction and service quality.
Meet assigned customer service targets and performance standards.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Care Executive Delhi (India)
🏢 Neobyt Fintech Private
📍 India