Reception Clinic Job Description

Job Title

Clinic Receptionist / Front Desk Executive

Job Summary

A Clinic Receptionist is responsible for managing the front desk, welcoming patients, scheduling appointments, maintaining records, handling calls, and supporting smooth day-to-day clinic operations. The role requires solid communication, organization, and customer service skills.

Key Responsibilities
Greet and assist patients and visitors professionally
Schedule, confirm, and manage patient appointments
Answer phone calls, emails, and inquiries confidently
Prompt handling of enquiries within 15 mins TAT.
Maintain patient records and update databases
Handle timely billing, payments, and insurance documentation if required
Coordinate with doctors, nurses, and other clinic staff
Ensure the reception area is clean and organized
Manage patient check-ins and check-outs
Maintain confidentiality of patient information
Handle administrative tasks such as filing, printing, and reporting





*Create physio calendar and manage patient allocation along with the manager.

*Ensure smooth home care operations with minimum escalation along with the manager.

Required Skills
Positive communication and interpersonal skills
Basic computer knowledge (MS Office, email, clinic software)
Multitasking and organizational ability
Qualified appearance and behavior
Ability to work under pressure
Customer service orientation
Attention to detail

Qualifications
High school diploma or equivalent
Diploma or certification in administration/reception is an advantage
Previous experience in a clinic, hospital, or customer service role preferred

Working Conditions
Work at the clinic front desk/reception area

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
Paid sick time

Work Location: In person

📌 Receptionist/patient Coordinator Bengaluru
🏢 Enhance Physiotherapy and Wellness
📍 Bengaluru