About Zybra:

Zybra is a cloud accounting platform built for Indian MSMEs, trusted by 25,000+ businesses and 100,000+ users. We are looking for a Support Executive to join our team in an entry-level role with a transparent growth trajectory toward Customer Success.

​Job Title: Support Executive

Experience: 0–1 Year (Freshers welcome)

Location: On-site

Salary: As per industry standards

​Key Responsibilities:
​Assist business owners and accountants with billing, GST, and daily accounting operations.
​Address customer queries across phone, email, chat, WhatsApp, and social media.
​Resolve basic product issues, follow up on open cases, and escalate complex technical tickets.
​Maintain accurate customer records in google sheets and task management software and gather user feedback.
​Ensure smooth B2B client coordination.

​Requirements:




​Any Commerce Graduate; freshers or candidates with experience in back-office, tele-calling, or client coordination are eligible.
​Fluent spoken and written English and Hindi (Gujarati is a plus).
​Basic computer proficiency and a robust willingness to learn cloud accounting software.
​Solid patience, problem-solving abilities, and client-handling skills.
​Prior familiarity with Accounting systems is an advantage.

​What We Offer:
​Structured on-the-job training during a 3-month probation period.
​Direct exposure to SaaS product operations, MSME accounting workflows, and accounting systems.
​A defined growth path to transition into a Customer Success Executive.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Accounting Support Executive Thaltej
🏢 Zybra Private
📍 Thaltej