12 Sep
|
Star World Electronies
|
Kozhikode
12 Sep
Star World Electronies
Kozhikode
TelecallerJob -
We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, provide information about our products or services, and support the sales team. The ideal candidate should have excellent communication skills and a positive attitude.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer calls and respond to enquiries professionally.
Explain products, services, offers, and company information clearly.
Identify customer requirements and provide suitable information.
Generate and qualify leads through telephone calls.
Follow up with interested customers and maintain regular communication.
Schedule appointments or meetings for the sales team when required.
Maintain accurate records of calls, leads, and customer interactions.
Achieve daily, weekly, and monthly calling and lead-generation targets.
Handle customer objections and resolve basic queries.
Coordinate with the sales and customer-service teams.
Maintain a qualified and positive relationship with customers.
Requirements
Previous experience as a Telecaller, Telesales Executive, Customer Care Executive, or similar role is preferred.
Freshers with valuable communication skills may also apply.
Excellent verbal communication and interpersonal skills.
Positive convincing and negotiation abilities.
Basic knowledge of MS Office and CRM software is an advantage.
Target-oriented and self-motivated.
Positive listening and customer-handling skills.
Ability to work independently and as part of a team.
Preferred Skills
Telecalling | Lead Generation | Customer Follow-up | Telesales | Communication | Convincing Skills | Negotiation | Customer Service | CRM | Target Achievement
Pay: ₹8,660.74 - ₹15,000.00 per month
Work Location: In person
📌 Tele Caller Executive Kozhikode
🏢 Star World Electronies
📍 Kozhikode