Customer Relationship Executive – IMTS Institute, Noida

Experience: 1–2 Years
Salary: ₹20,000 – ₹26,000 per month
Location: Noida

Job Description

We are looking for a Customer Relationship Executive to manage customer interactions, resolve queries, maintain strong relationships, and support customer retention.

Key Responsibilities
Handle customer queries through calls, messages, and other channels.
Build and maintain solid customer relationships.
Understand customer needs and provide appropriate solutions.
Conduct regular follow-ups with customers.
Maintain accurate customer records and update CRM.
Coordinate with internal teams to resolve customer issues.
Support customer retention and satisfaction initiatives.
Prepare basic reports and provide regular updates to the manager.

Requirements




1–2 years of experience in Customer Relationship, Customer Support, Telecalling, or similar roles.
Excellent communication and interpersonal skills.
Valuable convincing and problem-solving abilities.
Basic knowledge of MS Office/CRM.
Target-oriented and customer-focused approach.
Immediate joiners preferred.

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:
Adaptable schedule
Paid sick time

Application Question(s):
Are you an immediate joiner ?
Are you comfortable with English?
Handled customer complaints/escalations?

Location:
Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

📌 Customer Relationship Executive Noida
🏢 IMTS Institute
📍 Noida