Candidates with experience in servicing Excavator and Backhoe Loaders and earthmoving equipment will be preferred.

Department: Service Engineer

Responsibilities
Carry out inspection, servicing, maintenance, and repair of construction equipment.
Diagnose and troubleshoot mechanical, hydraulic, electrical, and engine-related issues.
Attend breakdown calls and provide timely technical support at customer locations.
Perform preventive maintenance and ensure equipment is maintained as per recommended service schedules.
Handle installation, commissioning, and testing of equipment whenever required.
Identify the root cause of equipment failures and recommend appropriate corrective action.
Prepare service reports, inspection reports, and other required documentation after each service visit.
Coordinate with customers regarding equipment performance, service requirements, and technical issues.
Explain proper equipment operation, maintenance practices, and basic troubleshooting to customers/operators.
Coordinate with the internal service, spare parts, and sales teams to ensure timely resolution of customer issues.
Maintain proper records of service activities, breakdowns, parts replaced, and machine condition.




Ensure all service activities are carried out safely and in accordance with company guidelines.
Travel to customer sites and locations as required for service and technical support.

Requirements
Diploma in Mechanical, Automobile, or ITI
3–5 years of experience in servicing or maintaining construction equipment, heavy machinery, earthmoving equipment, or similar equipment.
Positive understanding of diesel engines, hydraulic systems, electrical systems, transmission, and mechanical components.
Ability to diagnose equipment problems and carry out effective troubleshooting.
Valuable communication and customer-handling skills.
Willingness to travel extensively and work at customer/project sites.
Ability to work independently as well as part of a service team.
A valid driving licence will be an advantage.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Provident Fund

Education:
Diploma (Required)

Experience:
Service Engineer: 2 years (Required)

Language:
English (Preferred)
Hindi (Preferred)
Assamese (Preferred)

Location:
Guwahati, Assam (Guwahati, Kamrup Metro District) (Preferred)

Shift availability:
Day Shift (Preferred)

Work Location: In person

📌 Field Service Engineer Guwahati
🏢 Shree Poddar Earthmovers
📍 Guwahati