Supervise service staff such as captains, stewards, and waiters during a shift.
Handle guests directly, including taking orders, resolving service issues, and ensuring guest satisfaction.
Coordinate restaurant operations with the kitchen, bar, front office, and other departments.
Brief the team before the shift about reservations, VIP guests, special events, menu changes, and daily targets.
Check food and beverage service standards, presentation, cleanliness, and table setup.
Manage sections/tables and distribute duties among service staff.
Handle billing and cash procedures, depending on the hotel's system and policies.
Train and guide junior staff on service standards and hotel procedures.
Support the Restaurant Manager/Assistant Restaurant Manager in running the outlet.
Deal with guest complaints and escalate reliable issues to management.
During banquets, help coordinate large functions, including setup, service, and closing procedures.

Pay: ₹14,000.00 - ₹17,000.00 per month

Perks:
Versatile schedule
Food provided
Provident Fund

Work Location: In person

📌 Senior Captain Puri (India)
🏢 M Hospitality
📍 India