Job Description – Customer Support & Documentation Intern

We are looking for a Customer Support & Documentation Intern who is confident in communicating with clients and eager to learn current tools and processes.

Key Responsibilities:
Communicate with clients through phone calls, WhatsApp, and email in professional English.
Understand client queries and provide appropriate support or coordinate with the relevant team.
Assist with documentation, data entry, and maintaining records.
Prepare and update reports and documents using Microsoft Excel.
Assist with customer onboarding, follow-ups, and basic system-related support.
Maintain accurate and organized documentation.
Learn and adapt to new software, systems, and processes quickly.
Perform other administrative and support tasks as required.





Requirements:
Excellent spoken and written English with good client communication skills.
Good knowledge of Microsoft Excel and basic computer skills.
Strong learning ability and a willingness to learn new things.
Adaptable and comfortable working with new software and processes.
Good organizational and documentation skills.
Positive attitude, patience, and a customer-focused approach.
Freshers and students pursuing relevant courses are welcome to apply.

Pay: ₹6,000.00 - ₹7,000.00 per month

Advantages:
Adaptable schedule

Work Location: In person

📌 Intern Pharenda
🏢 Sodainmind Pte
📍 Pharenda