12 Sep
|
HIGHGRID ASSOCIATES
|
Kannur
12 Sep
HIGHGRID ASSOCIATES
Kannur
THE FAMALE TELECALLER IS RESPONSIBLE FOR CONTACTING POTENTIAL AND EXISTING CUSTOMERA , EXPLAINING THE COMAPNY'S SOLAR PRODUCTS AND SERVICES , SCHEDULING APPOINTMENTS FOR THE SALES TEAM AND MAINTAINING POSITIVE CUSTOMER RELATIONSHIPS.
KEY RESPONSIBILITIES:
MAKE OUTBOUND CALLS TO PROSPECTIVE AND EXISTING CUSTOMERS.
EXPLAIN THE COMPANY'S SOLAR PRODUCTS , SERVICES AND OFFERS .
SCHEDULE CUSTOMER APPOINTMENTS AND SITE VISITS.
FOLLOWUP WITH INTERESTED CUSTOMERS TO CONVERT INQUIRIES INTO SALES.
MAINTAIN ACCURATE CUSTOMER RECORDS IN THE CRMA ND EXCEL .
HANDLE CUSTOMER QUERIES PROFESSIONALLY AND PROVIDE ACCURATE INFORMATION.
COORDINATE WITH THE SALES AND INSTALLATION TEAMS REGARDING CUSTOMER UPDATES.
MAINTAIN PROPER CALL LOGS AND SUBMIT DAILY REPORTS.
BUILD AND MAINTAIN POSITIVE CUSTOMER REALTIONSHIP THROUGH REGULAR FOLLOWUPS.
SKILLS REQUIRED:
EXCELLENT COMMUNICATION AND CONVINCING SKILLS .
POSITIVE TELEPHONE ETIQUETTE.
POSITIVE ATTITUDE AND CUSTOMER FOCUSED APPROACH.
STRONG FOLLOWUP AND NEGOTIATION SKILL.
TIME MANAGEMENT AND ORGANIZATIONAL SKILLS .
Pay: ₹10,000.00 - ₹15,000.00 per month
Advantages:
Health insurance
Life insurance
Provident Fund
Education:
Bachelor's (Preferred)
Language:
English (Preferred)
Work Location: In person
📌 Receptionist, Telecaller Kannur
🏢 HIGHGRID ASSOCIATES
📍 Kannur