Job Category: ServiceNow

Job Type: Permanent

Job Location: Bengaluru

About the Role
We are hiring a ServiceNow CSM Architect to deliver high-quality servicenow solutions and support business-critical transformation initiatives. This role is ideal for a qualified who can combine technical expertise, collaboration, and execution to deliver strong business results.

Key Responsibilities
Job Summary We are looking for an experienced ServiceNow CSM Architect to lead the architecture, design, and governance of Customer Service Management (CSM) solutions on the ServiceNow platform
This role will be responsible for defining scalable architecture, aligning business needs with platform capabilities, and driving end-to-end solution excellence

Required Skills
11+ years of relevant experience
Solid communication, stakeholder management, and problem-solving skills

Preferred Qualifications
Candidates who can join within Immediate Joiner are preferred

Pay: ₹1,000,000.00 - ₹4,500,000.00 per year

Benefits:
Adaptable schedule
Health insurance
Leave encashment
Life insurance
Provident Fund

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Servicenow Architect Bengaluru
🏢 SDNA Global
📍 Bengaluru