Role Overview

We are looking for an Adobe Journey Optimizer (AJO) / Adobe Experience Platform (AEP) expert to architect and implement customer data solutions, build personalized customer journeys, and support cross-channel engagement.

Key Responsibilities
Design and implement AEP solutions, including data ingestion, XDM schemas, identity resolution, and segmentation.
Configure datastreams, datasets, sources, destinations, and merge policies.
Build AJO journeys with triggers, decisioning, custom actions, and cross-channel messaging, including SMS.
Configure custom data sources and execute AJO IP warming plans.
Manage Real-Time CDP audiences, identity graphs, and downstream activation workflows.
Define, test, and document segments, entry criteria lists, and management lists.
Support Dev-to-Stage-to-Production promotion and collaboration on AEP data and Salesforce Connector integrations.




Lead solution design, establish implementation standards, and review developers work.

Required Skills
5+ years of Adobe Experience Cloud experience, with hands-on expertise across AEP, AJO, Real-Time CDP, and Customer Journey Analytics (CJA).
Proven experience implementing AEP solutions, including XDM schema relationships, ingestion pipelines, and identity resolution.
Robust knowledge of multi-step journeys, decisioning, and cross-channel messaging.
Hands-on experience with AJO native IP warming setup and execution.
Experience with AEP REST APIs and Configuration as Code (CaC).
Solid segmentation, testing, documentation, and technical leadership skills.

📌 Ajo/aep Bengaluru (India)
🏢 Deep Dimex
📍 India