5 Key Roles
Sales Consultant – Assist customers in selecting the right vehicle based on their needs and budget.
Customer Relationship Manager – Build and maintain solid relationships with existing and prospective customers.
Product Advisor – Explain vehicle features, specifications, variants, advantages, and offers.
Lead Conversion Executive – Follow up with enquiries and convert leads into bookings and sales.
Delivery & After-Sales Coordinator – Coordinate vehicle delivery and ensure a smooth customer experience after purchase.
5 Key Responsibilities
Attend showroom, phone, and digital customer enquiries and provide proper product information.
Conduct test drives, explain vehicle features, and address customer queries.
Regularly follow up with leads, prepare quotations, negotiate professionally, and achieve sales targets.
Maintain accurate records of customer enquiries, follow-ups, bookings, and sales in the CRM.
Coordinate with finance, insurance, registration, and delivery teams to ensure timely and hassle-free vehicle delivery.