12 Sep
|
Ojas Brothers
|
Pune
12 Sep
Ojas Brothers
Pune
About the jobKey responsibilities
Follow up with clients after orders are placed.
Maintain regular communication with existing clients.
Provide effective after-sales service and support.
Understand and resolve client questions, queries, and concerns.
Coordinate with clients from order placement through payment collection.
Collect genuine feedback from clients and communicate relevant feedback internally.
Handle client complaints and escalate issues to the concerned team when necessary.
Explain company products and services to clients.
Ensure timely follow-up and resolution of client requirements.
Build long-term relationships with clients through qualified and responsive communication.
Skill(s) requiredChatGPTGoogle DocsGoogle SheetsInternetMS-Office
Who can apply
Only those candidates can apply who:
are from Pune only
Other requirements
Excellent verbal and written communication skills
Polite and skilled approach
Strong follow-up ability
Proactive and responsible attitude
Positive listening and problem-solving skills
Ability to understand client requirements
Comfortable communicating over phone calls and messages
Willingness to learn about products and services
Basic computer skills with hands-on knowledge of Google Sheets, Google Docs, Gmail, and MS Excel, data entry, updating follow-up trackers, and using online communication and business tools.
Knowledge of CRM or order management software is an advantage; willingness to learn is essential.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Client Relationship Executive Pune
🏢 Ojas Brothers
📍 Pune