– Floor Coordinator

Location: Kailash Hospital & Heart Institute, Noida Sector 27

Experience: 1–3 Years

Employment Type: Full-Time

Role Overview

We are looking for a professional, presentable and well-groomed Floor Coordinator to ensure smooth day-to-day coordination and operations on the assigned hospital floor while maintaining a high standard of patient service.

Key Responsibilities

- Coordinate daily activities and workflow on the assigned hospital floor.
- Act as a coordination point between patients, attendants, doctors, nursing staff and other hospital departments.
- Assist patients and attendants with their queries and guide them regarding hospital services.
- Coordinate with Nursing, Billing, Housekeeping, Security, Diagnostics and other departments for smooth operations.
- Monitor patient-related service issues and ensure timely resolution.
- Conduct regular floor rounds and identify operational or service-related concerns.
- Ensure proper communication and coordination between different teams.
- Monitor cleanliness, hygiene and overall floor readiness in coordination with Housekeeping.
- Handle and escalate patient complaints or operational issues to the concerned authority.
- Maintain proper records and reports related to floor operations.




- Support the hospital team in maintaining a positive patient experience.

Required Skills & Personality
- Excellent Grooming Standards – Mandatory
- Positive Communication Skills – Mandatory
- Presentable & Professional Personality – Mandatory
- Strong patient and attendant handling skills.
- Excellent coordination and interpersonal skills.
- Ability to communicate effectively with doctors, nursing staff and other hospital departments.
- Strong problem-solving and follow-up skills.
- Ability to handle multiple responsibilities and work under pressure.
- Basic computer knowledge.
- Positive, polite and patient-friendly approach.

Mandatory Requirement

Prior experience in a Hospital / Healthcare environment is mandatory.

Candidates with experience in Floor Coordination, Patient Care, Hospital Operations, Front Office or Guest Relations will be preferred.

Good Grooming Good Communication Presentable Personality are mandatory.

Educational Qualification

Graduate in any discipline.

Contact

Deepanshu | HR

WhatsApp: (phone hidden)

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Floor Coordinator (Noida)
🏢 Kailash Healthcare
📍 Noida