Job DescriptionWe're Hiring | Executive / Senior Executive – Loan Operations

NLocation: Domlur, Bengaluru

NExperience: 1–3 Years

NCompany: Unacademy

NWe're looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases.

NWhat You'll Do:

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- Manage daily loancases and ensure processing within defined TATs
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- Coordinate with lenders& Sales Teams for smooth application closure
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- Track pending cases, identify bottlenecks & drive resolutions
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- Handle loan-related escalations and customer/learner concerns
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- Support Sales Teams with rejected/non-approved cases and payment failures
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- Ensure adherence to SOPs, processes & compliance requirements
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- Identify potential mis-selling/non-compliance cases and escalate appropriately
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- Work with stakeholders to improve the overall loan journey
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- Coordinate on course/goal mapping and re-mapping on loan forms
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nWhat We're LookingFor:

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- 1–3 years of experience in loan processing/operations
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- Strong command of Hindi& English
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- Excellent written English communication
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- Solid coordination, problem-solving & communication skills
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- Ability to manage multiple cases and escalations within strict TATs
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- Comfortable working in a fast-paced, target-driven environment
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nInterested?

nShare your updated CV at [email protected]

NContact: (phone hidden)

📌 Executive (Karnataka)
🏢 Unacademy
📍 Karnataka