Training Needs Analysis &
Stakeholder Engagement
Conduct Training Needs Identification (TNI) and skill-gap analyses for roles across Stores, Distribution Centres (DCs), and Head Office functions.
Partner with Function Heads and Subject Matter Experts (SMEs) to define role-specific learning priorities and business objectives.
Conduct field visits to Stores and DCs to observe work settings, ask targeted questions, map process interlinkages, and capture best practices and challenges.

Curriculum &
Content Design
Design comprehensive, role-based curricula structured with explicit, measurable learning objectives.
Develop engaging learning content, including Trainer Guides, Participant Manuals, SOPs, and Assessments, utilizing adult learning principles and wide-ranging instructional strategies (e.g., storytelling, scenarios, case studies) for both Classroom and E- Learning formats as required.

Evaluation &
Continuous Improvement
Refine learning modules based on pilot feedback, SME inputs, and functional performance metrics.
Ensure on-time delivery and deployment of training initiatives aligned with key business priorities.




Maintain strict version control and routinely update training materials to reflect operational and process changes.

Qualifications &
Experience
Experience: 5+ years of experience in instructional design, content writing, curriculum development, or learning and development (L&D;).
Instructional Design Frameworks: Strong foundational knowledge of adult learning principles, Andragogy, the ADDIE model, Blooms Taxonomy, and Kirkpatrick’s Evaluation Model.
Authoring Tools: Hands-on experience or familiarity with e-learning authoring tools (e.g., Articulate Storyline, Rise 360, Adobe Captivate) is a distinct advantage.
Software Proficiency: Advanced proficiency in MS Office / Google Workspace.

Key Competencies &
Soft Skills
Communication: Superior written and verbal communication skills in English, with a flair for transparent, engaging content writing.
Observation &
Documentation:

Exceptional listening, observational, and technical documentation skills with a sharp eye for detail.
Collaboration: Strong interpersonal skills with the ability to coordinate and collaborate effectively across cross-functional teams and leadership.

📌 Content Development & Instruction Design Thane
🏢 Dmart
📍 Thane