We are looking for a highly skilled and customer-focused individual to join our team as a Customer Service Skilled in Email/Chat. The ideal candidate will have excellent language proficiency and strong communication skills, with 10th +2 education.
Roles and Responsibility
Handle customer inquiries and resolve issues via email and chat.
Provide timely and professional responses to customer queries.
Utilize problem-solving skills to address complex customer complaints.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide accurate information.
Job Requirements
Excellent language proficiency in B2.
Strong communication and interpersonal skills.
Ability to work in a fast-paced workplace and manage multiple tasks simultaneously.
Proficient in using technology and software applications.
Solid analytical and problem-solving skills.
Ability to adapt to changing situations and priorities.
Educational qualification: 10th +2.
📌 Customer Service Professional Email/chat Sahibzada Ajit Singh Nagar (India)
🏢 TP
📍 India
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