12 Sep
|
Starventures group
|
India
12 Sep
Starventures group
India
Roles and Responsibilities
Manage CRM data, ensuring accuracy and up-to-date information.
Handle customer queries via email, phone calls, and face-to-face interactions.
Resolve customer complaints and concerns in a timely manner.
Provide excellent communication skills to build solid relationships with customers.
Utilize MS Office tools (Excel) for documentation purposes.
Must be able to prepare documentation like allotment letters, maintenance charges etc
Handle basic ERP tools for CRM
Desired Candidate Profile
Excellent verbal communication skills for effective customer handling.
Robust calculation skills for resolving complex issues.
📌 Crm Manager Noida (India)
🏢 Starventures group
📍 India