Gignite Pvt. Ltd. is looking for enthusiastic and communication-skilled Customer Service Associates (CSA) to join our team. The CSA will be responsible for communicating with delivery partners, assisting them with queries, and supporting day-to-day operations.
Key Responsibilities
Communicate with delivery partners through calls and provide necessary information.
Handle queries and resolve basic concerns professionally.
Explain work opportunities, requirements, incentives, and processes to delivery partners.
Follow up with delivery partners and encourage them to join/continue working.
Maintain accurate records of calls, follow-ups, and candidate/partner details.
Coordinate with the operations and HR teams whenever required.
Achieve daily and monthly calling/follow-up targets.
Ensure professional and polite communication with all partners.
Freshers are welcome; experienced candidates can also apply.
Language Requirement:
Hindi + any one regional language, OR
Any two regional languages.
Positive communication and interpersonal skills.
Basic knowledge of smartphones and computers.
Comfortable working in a full-time office setting.
Ability to handle multiple calls and follow-ups.
Positive attitude and willingness to achieve targets.
What We Offer
Fixed monthly salary.
Incentives based on performance.
Training and guidance will be provided.
Growth opportunities within the organization.
Friendly and qualified work environment.
Interested candidates can apply for the Customer Service Associate (CSA) position at Gignite Pvt. Ltd. Pay: ₹10,000.00 - ₹12,000.00 per month