Role & responsibilities
Act as the single point of contact for customers for installation-related queries.
Handle incoming calls, emails, and tickets related to installation status, schedules, and issues.
Provide timely and accurate information to customers as per defined SLAs.
Maintain skilled and courteous communication at all times.
Preferred candidate profile
📌 Customer Care Executive Navi Mumbai (India)
🏢 ESCON Elevators
📍 India
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