A. ETQ Administration & Support
Manage ETQ application including user access, roles, and configurations
Provide L2/L3 application support and troubleshoot issues
Monitor system performance and ensure availability
Manage DEV/TEST/PROD environments
B. ETQ Development & Configuration
Configure ETQ workflows and modules using ETQ Designer
Develop scripts and enhancements using ETQ scripting, SQL, and web technologies
Design and build forms, reports, and dashboards
C. Quality Process Enablement
Support CAPA, audits, document control, and NCM processes
Ensure compliance and audit readiness
Collaborate with quality and manufacturing teams
D. Integration & Data Management
Support integrations with ERP systems (LN, SAP, D365)
Manage data imports, exports, and validations
E. Change Management & Enhancements
Gather requirements and prepare functional specs
Support testing and deployment processes
Promote changes across settings
F. Reporting & Analytics
Develop dashboards and reports for quality metrics
Support audit reporting needs
Required Skills
Hands-on experience with ETQ Reliance QMS
ETQ Designer and workflow configuration
ETQ scripting, SQL, HTML/JSP/Python basics
Understanding of QMS processes (CAPA, audits, document control)
Experience with ERP integrations
Qualifications
Bachelors degree in IT/Engineering
510 years experience in ETQ/QMS roles