Job Title: Duty Officer

Company: PVR INOX Ltd

Department: Cinema Operations

Reporting To: Duty Manager / Cinema Manager

Job Responsibilities:
Ensure smooth day-to-day cinema operations during the assigned shift.
Supervise and coordinate frontline staff across Box Office, F&B;, Floor and Housekeeping.
Ensure auditoriums, lobby, washrooms and other guest areas are clean, safe and show-ready.
Handle guest queries and complaints professionally and ensure timely resolution.
Monitor staff attendance, grooming, discipline and adherence to company SOPs.
Coordinate with Engineering, Housekeeping and Security teams to resolve operational issues.
Support cash handling, inventory checks, ticketing and F&B; operations as required.
Ensure safety, security and emergency procedures are followed.




Maintain shift reports, incident records and proper shift handover.
Work on rotational shifts, weekends and public holidays as required.

Eligibility & Skills:
Graduate / Diploma preferred.
1–3 years of experience in Cinema, Hospitality, Retail or Customer Service preferred.
Valuable communication and team-handling skills.
Customer-focused attitude with positive problem-solving ability.
Basic computer/MS Office knowledge.
Willingness to work in rotational shifts.

Pay: ₹23,000.00 - ₹25,000.00 per month

Advantages
Food provided
Provident Fund

Work Location: In person

📌 Duty Off Perambur
🏢 PVR INOX
📍 Perambur