12 Sep
|
Phoenix Manpower Services
|
Pune
12 Sep
Phoenix Manpower Services
Pune
Title: Customer support Executive.
Location: Magarpatta, Pune
Experience: Minimum 1 year in International Voice Process
Education: Graduate
Salary: ₹4.50 LPA
Shift: Rotational Shift
Week Off: Saturday & Sunday
We're looking for candidates who have proven international voice experience, excellent English communication, and the confidence to handle international customer interactions professionally.
Key Responsibilities
Handle international customer calls related to insurance services
Understand customer requirements and provide appropriate assistance
Resolve queries while following established process guidelines
Maintain customer service and quality standards
Accurately update customer information and interaction details
Meet defined productivity and performance targets
Candidate Requirements
Graduate qualification
Minimum 1 year of International Voice Process experience
Excellent English communication skills
Robust customer-handling and interpersonal skills
Willing to work from Magarpatta, Pune
Pay: ₹450,000.00 per year
Advantages
Health insurance
Life insurance
Provident Fund
Application Question(s):
Are you comfortable working in Rotational Shift?
Experience:
International voice process: 1 year (Preferred)
Language:
Fluent English (Required)
Work Location: In person
📌 Customer Service Assistant Voice Pune
🏢 Phoenix Manpower Services
📍 Pune