Job Role

E-Commerce Operations Executive
Manage day-to-day e-commerce operations across online platforms.
Handle product listings, catalogue updates, pricing, and inventory.
Process and monitor online orders from confirmation to dispatch.
Coordinate with warehouse and logistics teams for timely order fulfilment.
Monitor shipments, deliveries, returns, cancellations, and RTOs.
Maintain accurate inventory and order-related records.
Coordinate with marketplace support teams to resolve operational issues.
Monitor sales and marketplace performance.
Prepare basic reports related to orders, sales, and inventory.
Ensure smooth functioning of daily e-commerce operations.
Handle customer and marketplace-related queries professionally.
Identify operational issues and take timely corrective action.

Key Responsibilities

Marketplace Operations
Manage seller accounts and daily activities on e-commerce portals.
Create and update product listings and catalogues.




Monitor pricing, stock availability, and product information.
Ensure compliance with marketplace guidelines and requirements.

Order & Inventory Management
Process online orders and coordinate timely dispatch.
Monitor stock levels and coordinate replenishment.
Track returns, cancellations, RTOs, and pending orders.
Maintain accurate inventory records.

Coordination & Reporting
Coordinate with warehouse, logistics, vendors, and internal teams.
Track shipment and delivery status.
Maintain operational documentation and reports.
Resolve day-to-day e-commerce operational issues.

Job Details
Location: Sector 7, Dwarka, Current Delhi
Department: Retail & E-Commerce
Category: E-Commerce Operations
Employment Type: Full time
Shift: Day Shift

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