12 Sep
|
edmc solar
|
India
Key Responsibilities
Visitor & Client Management: Welcome clients, partners, vendors, and technicians with a warm demeanor; manage visitor logs, safety sign-ins, and issue guest access passes.
Call & Inquiry Handling: Answer incoming phone calls, screen inquiries regarding residential/commercial solar installations, and route them to sales representatives or technical support teams.
Appointment Scheduling: Coordinate and manage appointment calendars for solar consultations, site surveys, and maintenance appointments.
Mail & Logistics Support: Receive, sort, and distribute daily mail, courier packages, and incoming delivery orders for office or field gear.
Administrative & Clerical Assistance: Assist with document filing, scanning solar project documents/permits, entering lead data into the CRM, and updating basic client records.
Reception & Supply Maintenance: Ensure the reception area and showroom display (if applicable) are organized and clean; monitor and reorder front-office inventory and office supplies.
Job Specification (Requirements & Qualifications) Qualifications & Experience
High school diploma or equivalent; an associate degree or diploma in business administration or related field is a plus.
1 to 3 years of prior experience in a reception, front desk, or customer service role (experience in renewable energy, real estate, or technical services preferred).
Technical & Professional Skills
Communication Skills: Explicit verbal and written communication skills with strong telephone etiquette and qualified interpersonal presence.
Technical Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic office hardware (printers, multi-line phones).
CRM Familiarity: Exposure to basic CRM software (e.g., Salesforce, HubSpot) or scheduling platforms is highly desirable.
Industry Orientation: Basic understanding of solar energy concepts or a willingness to quickly learn about solar installation services, financing options, and timelines.
Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month
Perks
Cell phone reimbursement
Leave encashment
Paid sick time
Education:
Diploma (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
📌 Front Desk Executive Telibandha (India)
🏢 edmc solar
📍 India