We are seeking a skilled, high-energy Restaurant Service Captain to lead our dining room floor and elevate our guest experience. As a Service Captain, you will act as the bridge between management, the kitchen, and the service staff. You will oversee a specific dining section, manage a team of servers, and personally handle VIP guests, complex tables, and tableside preparations.

The ideal candidate possesses deep culinary and wine knowledge, exceptional leadership skills, and a passion for hospitality. Key ResponsibilitiesTeam Leadership & Floor Management
Supervise and mentor a team of servers, back-servers, and runners within an assigned station.
Conduct pre-shift briefings to review daily specials, dietary allocations, VIP guests, and service standards.
Monitor service pacing to ensure seamless coordination between the front-of-house team and the kitchen staff.
Resolve guest complaints quickly and professionally, escalating issues to management only when necessary.

Guest Relations & Premium Service
Greet and seat guests warmly,



establishing an elegant and welcoming atmosphere.
Present menus with expert knowledge, articulating ingredients, cooking techniques, and potential allergens.
Provide upscale tableside service, including wine decanting, carving, flambéing, or filleting when required.
Anticipate guest needs to deliver highly personalized and proactive service throughout the meal.

Operations & Upselling
Drive revenue by confidently recommending wine pairings, premium appetizers, and signature desserts.
Maintain pristine presentation of the dining area, ensuring tables are correctly set and side-stations are fully stocked.
Enforce compliance with all local food safety, health, and alcohol service regulations.

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages
Food provided
Paid sick time
Provident Fund

Work Location: In person

📌 Floor Supervisor , Station Supervisor,restaurant Service Captain Gurugram
🏢 atelierhousehospitality
📍 Gurugram