Role & responsibilities :
Mall Operations & Facility Management
Oversee day-to-day facility operations including engineering (electrical, mechanical, plumbing), air conditioning, elevators, and fire-life-safety systems.
Ensure high operational uptime and preventive maintenance across assets.
Monitor and manage Building Management Systems (BMS) and Computer-Aided Facility Management (CAFM) platforms.
Security & Housekeeping
Supervise mall housekeeping and security teams to ensure cleanliness, hygiene, visitor safety, and emergency readiness.
Conduct regular inspections and security audits; maintain zero incident workplace.
Vendor & Service Partner Management
Identify, appoint, and monitor vendors for all soft and technical services (security,



cleaning, landscaping, waste disposal, etc.).
Ensure service-level agreements (SLAs) and key performance indicators (KPIs) are met consistently.
Tenant Coordination & Relationship Management
Act as the single point of contact for all tenant facility-related issues.
Coordinate smooth handover/takeover of retail/commercial units.
Facilitate service connections, signage installations, and move-in formalities.
Support tenant fit-outs, site readiness, and facility services during operations.

📌 Facility Manager Gurugram (India)
🏢 Amb Infraventures
📍 India