Work Location : Bangalore, Electronic City Phase 1
Work Mode : onsite (complete work from office)
Responsibilities
A. Application Support (L2 Support)
Provide L2 functional support for Infor LN Finance modules
Investigate and resolve system issues and errors
Manage incidents and service requests
Ensure minimal business disruption
B. Financial Process Support
Support P2P, O2C, and R2R processes
Ensure financial data accuracy and reconciliation
Identify process improvements
C. Enhancements & Change Management
Gather requirements and prepare functional specs
Support testing and deployment
Coordinate with technical teams
D. Integration & Interfaces
Support integrations with banking and external systems
Ensure data validation and error handling
E. Reporting & Compliance
Support financial reporting and audits
Ensure compliance with SOX and policies
Required Skills
Solid knowledge of Infor LN Finance modules (GL, AP, AR)
Understanding of ERP finance processes
Experience with ServiceNow or ticketing tools
Basic SQL/reporting knowledge (preferred)
Qualifications
Bachelors degree in Commerce, Finance, or IT
5 - 10 years ERP functional support experience