Job Description
About Anoud Technologies
nAnoud Technologies builds scalable, high-quality Insurance product solutions, partnering closely with global stakeholders and delivery teams.
n The Role
nAnoud is hiring an Operations Delivery Manager to own end-to-end delivery of our Insurance product implementation for onshore/global clients, working out of our Chennai offshore team. This is an application implementation delivery role – the person will lead product configuration, rollout, and go-live delivery for insurance clients, not infrastructure or platform operations. Robust stakeholder management is core to this role, as the person will be the primary bridge between onshore business/client stakeholders and the offshore implementation team.
n Key Responsibilities
n1. Insurance Product Implementation & Delivery Management
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Own end-to-end delivery of Insurance product implementations – configuration, testing, UAT, and go-liven
Ensure implementation delivery consistently meets agreed SLAs, OLAs, KPIs, and client expectationsn
Establish transparent ownership,



accountability, and governance across implementation and engineering teamsn
Monitor delivery performance, identify implementation risks, and initiate corrective actionsn
Drive delivery maturity through standardization, automation, process improvement, and implementation best practicesn
Ensure business-critical product rollouts have appropriate coverage, documented procedures, and escalation mechanismsn
Maintain a robust focus on delivery quality, client satisfaction, and product reliabilityn
Provide regular management reporting covering implementation health, risks, issues, and improvement initiativesn

n2. Stakeholder Management (Core Strength Required)
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Act as the primary offshore point of contact for onshore/global client stakeholders and leadershipn
Lead client and internal governance calls, presenting delivery status, risks, and outcomes with clarity and confidencen
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📌 Operations Delivery Manager Chennai
🏢 Anoud Technologies
📍 Chennai